Comprehensive Support

DataAU support is like no other – we are with you every step of the way, assigning a dedicated support team member to you from day one to help you learn and get the most out of DataAU.

Data Update: Labour Force

Friday, 25 June 2021

Quarterly update of labour market data for small areas, which provides the number of persons employed or actively seeking employment. The latest data is reported for Quarter 4 2020.

Data Update: Job Keeper

Wednesday, 23 June 2021

Quarterly update of JobKeeper application counts, which provides the number of organisations that had applications processed for the JobKeeper payment. The latest data is reported for the period of April 2020 to March 2021.

Data Update: International Visitor Data

Wednesday, 23 June 2021

Quarterly update of visitor and visitor night estimates for international visitors. The latest data is reported for Quarter 1 2021.

Data Update: Domestic Visitor Data

Sunday, 20 June 2021

Quarterly update of visitor and visitor night estimates for daytrip, overnight intrastate and overnight interstate visitors. The latest data is reported for Quarter 1 2021.

Data Update: Department of Social Service Payments

Tuesday, 15 June 2021

Quarterly update of data for the Department of Social Service Payments, which provides information on the duration, type and rate of payment received. The latest data is reported for Quarter 2 2021.

Data Update: Labour Force

Thursday, 10 June 2021

Quarterly update of labour market data for small areas, which provides the number of persons employed or actively seeking employment. The latest data is reported for Quarter 1 2021.

How our support team works

Dedicated DataAU support team member

Your personal on-boarding manager will assist you through every step of the process and any training needs to make sure you are setup to get the most out of DataAU from day one.

Register for webinars

Our support team host regular webinars to give practical examples and use cases to get the most out of DataAU. Register and attend, or watch the webinars at your leisure.

Online training and support tools

If ever in doubt, refer to our comprehensive database of training tools, videos and FAQs, 24 hours a day seven days a week.

Feedback

Tell us what you’d like to see in future versions of the product so we can build the best product for you.