Comprehensive Support

DataAU support is like no other – we are with you every step of the way, assigning a dedicated support team member to you from day one to help you learn and get the most out of DataAU.

Data Updates - July 2023

Monday, 31 July 2023

A summary of the Australian Bureau of Statistics’ (ABS) Census 2021 and regular update data topics now available in DataAU. Recent releases gave our team the opportunity to create additional topics, with new additions to assist users in comparing data and deriving insights across each Australian region.

Data Updates - June 2023

Monday, 26 June 2023

A summary of the Australian Bureau of Statistics’ Census 2021 and regular update data topics now available in DataAU.

Data Updates - April 2023

Friday, 28 April 2023

A summary of the Australian Bureau of Statistics’ Census 2021 data topics now available in DataAU. The 2021 Census’ third tranche of data were released by Australian Bureaus of Statistics on 27 April 2023. Complex topics such as distance to work, socio-economic indexes for areas (SEIFA) will be available soon in DataAU.

Data Updates - May 2023

Friday, 28 April 2023

A summary of the Australian Bureau of Statistics’ Census 2021 and regular update data topics now available in DataAU, with additional topics to be made available at the next release.

Data Updates - March 2023

Thursday, 30 March 2023

A summary of the Australian Bureau of Statistics’ Census 2021 data topics now available in DataAU, with additional topics to be made available at the next release. Our team expects the 2021 Census’ third tranche of data to be accessible from 27 April 2023, in line with the Australian Bureau of Statistics’ amended release schedule.

Data Updates - February 2023

Thursday, 2 March 2023

The Australian Bureau of Statistics’ Census 2021 updates have been released through various stages from June 2022, for almost all geographic outputs (including place of usual residence (PoUR) and place of enumeration on Census night). Additional topics and indicators are due for release in March 2023.

How our support team works

Dedicated DataAU support team member

Your personal on-boarding manager will assist you through every step of the process and any training needs to make sure you are setup to get the most out of DataAU from day one.

Register for webinars

Our support team host regular webinars to give practical examples and use cases to get the most out of DataAU. Register and attend, or watch the webinars at your leisure.

Online training and support tools

If ever in doubt, refer to our comprehensive database of training tools, videos and FAQs, 24 hours a day seven days a week.

Feedback

Tell us what you’d like to see in future versions of the product so we can build the best product for you.