Comprehensive Support
DataAU support is like no other – we are with you every step of the way, assigning a dedicated support team member to you from day one to help you learn and get the most out of DataAU.
DataAU now has a Dark and Light theme
Friday, 17 September 2021
Personalise your viewing experience when interrogating data or downloading reports.
Visit us at Developing Northern Australia Conference
Wednesday, 11 August 2021
Join DataAU at this year’s Developing Northern Australia Conference to understand how your region compares!
Complete Your Census Now!
Tuesday, 10 August 2021
Every five years, the Australian Bureau of Statistics (ABS) counts every person and household in Australia, informing a comprehensive snapshot called the Census of Population and Housing - be sure to complete yours tonight.
COVID in Your Region
Thursday, 15 July 2021
The latest outbreak of COVID has seen a number of capital and regional cities enter snap lockdowns, trying to limit the spread of the virus. But which regions are most at risk? And how significant is the impact of a lockdown on a metro economy compared to a regional economy?
Visit us at the National General Assembly of Local Government
Sunday, 27 June 2021
Join DataAU at this year’s National General Assembly of Local Government to understand how your region compares!
Your Personal User Dashboard is Live!
Sunday, 20 June 2021
Providing users with a dedicated homepage, the dashboard allows for easy navigation to the multiple areas of DataAU, the ability to load previous sessions and easy access to past documents.
How our support team works
Dedicated DataAU support team member
Your personal on-boarding manager will assist you through every step of the process and any training needs to make sure you are setup to get the most out of DataAU from day one.
Register for webinars
Our support team host regular webinars to give practical examples and use cases to get the most out of DataAU. Register and attend, or watch the webinars at your leisure.
Online training and support tools
If ever in doubt, refer to our comprehensive database of training tools, videos and FAQs, 24 hours a day seven days a week.
Feedback
Tell us what you’d like to see in future versions of the product so we can build the best product for you.
Whilst all care and diligence has been exercised in the preparation of this data, AEC Group Pty Ltd (or its associated parties) do not warrant the accuracy of the information contained within DataAU and accept no liability for any loss of damage that may be suffered as a result of reliance on this information, where or not there has been any error, omission or negligence in the development and presentation of the data contained in DataAU by the employees, associated parties or information providers of AEC Group Pty Ltd. It is the nature of this data that it may quickly become out of date and users must make their own assessment of the relevance and accuracy of the data for their intended purpose. No representation is provided regarding the timelines or accuracy of materials. Our terms of use are here.
