Comprehensive Support

DataAU support is like no other – we are with you every step of the way, assigning a dedicated support team member to you from day one to help you learn and get the most out of DataAU.

7. Building Summary Reports

What is the difference between DataAU's two report builders and what's involved in setting them up? Follow along to see how to easily produce a 1-page summary document that highlights your regional performance against other councils in your State in six specific fields.

8. Using the Grant Assistant

Not sure of which data to use to support the need and demonstrate the benefits of your project to grant providers? Use the Grant Assistant feature in DataAU to easily analyse your region's strengths and weaknesses, and to obtain the necessary information to support the development of your business case and grant applications.

9. Integrate with GIS Systems

Wanting to visually display your datasets? Learn how to integrate topics from DataAU into your GIS systems and understand how spatial analysis can help increase the efficiency of your work, whilst also delivering comprehensive insights into the economic performance of your region.

How our support team works

Dedicated DataAU support team member

Your personal on-boarding manager will assist you through every step of the process and any training needs to make sure you are setup to get the most out of DataAU from day one.

Register for webinars

Our support team host regular webinars to give practical examples and use cases to get the most out of DataAU. Register and attend, or watch the webinars at your leisure.

Online training and support tools

If ever in doubt, refer to our comprehensive database of training tools, videos and FAQs, 24 hours a day seven days a week.

Feedback

Tell us what you’d like to see in future versions of the product so we can build the best product for you.